Job Stressors, Emotional Exhaustion and Service Recovery in Independent Quick Service Restaurants in Egypt: An Empirical Investigation Mohammed ESSAWY
Pages 1-16
Playing for First Place: An Analysis of Online Reviews and Their Impact on Local Market Rankings Dipendra SINGH, Edwin N. TORRES, and April ROBERTSON-RING
Pages 32-51
Tourism in a World of Risks (Essay Review) Maximiliano E. KORSTANJE, Geoffrey SKOLL, Ashley SCHROEDER, Lori PENNINGTON-GRAY, and Maite Echarri CHAVEZ
Pages 52-69